Cookie FAQ
Answers to all your cookie questions.
Can I add photos or logos to custom cookies?
Yes, if you’re ordering custom logo cookies, we can add your custom photo or logo directly onto them. We ask that you provide camera-ready artwork (minimum 300 DPI) to ensure a seamless production process. Whether you’re looking for tasty treats with your company logo or a photo of the birthday kid, we can add pictures and logos to your customized cookies.
For other types of custom treats, you’ll have the opportunity to customize the cookie tin or packaging instead.
What is the ordering process for custom cookies?
The process for ordering custom cookies is simple. Custom logo cookies and tins are available by request only and cannot be purchased online at this time. Simply complete our “Request a Quote” form to get started. You can also call our gifting specialists at 1-888-COOKIES for support on all custom cookie orders.
However, you can purchase a custom cookie cake directly from our website.
What is the shelf life of custom cookies?
Mrs. Fields® baked goods have a shelf life of 12 days. Keep your personalized cookies in their original sealed packaging at room temperature, or store them in an airtight container for up to two weeks. Avoid storing your cookies in the fridge since this will dry them out faster. While our original cookies and other delectable treats last up to 12 days, we recommend enjoying them as soon as they arrive for the best taste and freshness.
If you’d like to savor your sweet treats for a little longer, we suggest storing them in the freezer in their original packaging for up to six months.
How do you ensure the quality of custom gifts during shipping?
When you order custom cookie cakes or customized cookies from Mrs. Fields®, you’ll experience the highest quality. All of our baked goods are securely packaged in protective film to keep them safe and fresh during transit.
The packaging is sealed and secured to keep contaminants out, ensuring you receive only the freshest products. Our logo cookies are also individually wrapped in cellophane, making them great for handing out to clients, guests, and more.
How much does it cost to order custom cookies?
The cost of custom-made cookies can vary based on different factors. Everything from the quantity to the level of customization, packaging, and shipping can influence the price of personalized cookie orders.
Our team of gifting specialists are here to provide free quotes for all custom orders, ensuring we meet your unique needs. If you require custom holiday cookies, congratulatory treats, or any other personalized treat, don’t hesitate to reach out to our team for specific pricing information and a tailored quote.