How We Work

We will meet your needs

  • We're in the business of making people happy! Whether you need one special gift or twenty thousand, we're prepared to make the process sweet and simple. Contact one of our Gifting Specialists at 1-888-COOKIES and get started today.

Here's a simple overview of our services and specialties:

Gifting Specialist Service

You're not contacting a call center overseas. Our on-site staff is friendly, knowledgeable, and ready to assist you with any and every step of your order process:

  • Great gift ideas within your budget
  • Personalization and customization
  • Order processing
  • Etiquette questions
  • On-going needs (employee birthdays, recognition, etc.)
  • Include your custom inserts

Mrs. Fields Tins And the best news? You'll experience individual attention and you will always have a personal customer representative assigned to your account. Too good to be true? Not at Mrs. Fields Gifts!


We accept the following forms of payment:

  • Visa
  • Mastercard
  • Discover
  • American Express
  • Check payment (in advance)
  • Mrs. Fields Credit Account (Expect 1-3 weeks for processing.)

Gift List Help

Let us act as your filing cabinet! Download our simple spreadsheet template. It features:

  • Simple instructions
  • Excel format so you can easily import an existing list from your own files or database.
  • Easy updates at any time
  • Shipping Options

    We want to help you get your gift delivered when you need it and via the method you prefer. [learn more]
  • Product Nutrition

    Mrs. Fields uses only the finest quality ingredients to bake our product, click here for details on the ingredients of all our products.
  • Ordering Process

    How the process works—from ordering to the moment of delight. [learn more]