Mrs. Fields Shipping and Handling Information

PLEASE NOTE:
To Place your order over the phone please call 1-800-COOKIES (1-800-266-5437).

Standard shipping and handling charges per gift package
For continental U.S., 2-5 business days.
  • Gift package price
    Shipping and handling per package
  • Up to $20.00
    $6.95
  • $20.01 to $30.00
    $8.95
  • $30.01 to $40.00
    $9.95
  • $40.01 to $50.00
    $11.95
  • $50.01 to $60.00
    $14.95
  • $60.01 to $75.00
    $16.95
  • $75.01 to $100.00
    $18.95
  • $100.01 to $125.00
    $24.95
  • $125.01 to $150.00
    $30.95
  • $150.01 to $225.00
    $31.95
  • $225.01 and Up
    $39.99

Standard Shipping

UPS ground shipping delivery dates can't be guaranteed, only estimated. Depending on the day of the week you place your order, you can usually expect the following:

  • West coast delivery: Within 2-4 days
  • Utah delivery: Within 1-3 days
  • Midwest delivery: Within 3-5 days
  • Southwest delivery: Within 2-4 days
  • East/South delivery: Within 4-6 days
  • Alaska/Hawaii delivery: Within 3-6 days

We will schedule your shipment one week prior to the date you select as a desired delivery date, so adjust your delivery date if you would like it shipped earlier or later. If you need delivery guaranteed by a certain date, we recommend using one of our expedited shipping options instead.

As always, we stand behind the quality and freshness of our products. The Mrs. Fields® guarantee is simple: Everything arrives fresh and delicious, or we'll replace it.

Express PM Delivery

Place your order by Noon MST and your package will be delivered the following business day to most business locations by 5:00 p.m. and by 7:00 p.m. to most residences for an extra $16.95/item in addition to the standard shipping charges. P.O. boxes are an extra $20.00/item in addition to standard shipping charges.

Express AM Delivery

Place your item by Noon MST and your package will be delivered by Noon to most areas the next business day for an extra $18.95 per item in addition to the standard shipping charges above. Not available to all locations or to P.O. Box addresses.

Two Day Guaranteed

Place your order by Noon MST and your package will be delivered on the 2nd business day by 5:00 p.m to most businesses and to most residences by 7:00 p.m. for an extra $11.95/item in addition to standard shipping charges above.

Post Flat

Our special almond toffee shipping, delivery will be within 7-14 days.

Saturday Delivery

Place your order by Noon MST, Friday and your package can be delivered by 5:30 p.m. Saturday for an extra $21.95/item in addition to standard shipping charges. Not available to all locations or to P.O. Box addresses.

Summer Cakie Delivery

Summer weather conditions require a $4.95 surcharge on Big Cookie Cakes

Toffee Shipping

Our special almond toffee shipping, delivery will be within 7-14 days.

Redirected Packages

A $10.00 charge will be applied to your credit card to redirect packages when incorrect or incomplete addresses are given. We cannot extend our guarantee when incorrect addresses are given.

Bulk shipping rates available on select items.

Please call 1-800-COOKIES for details.

P.O. Box Addresses

Please call 1-800-COOKIES

APO/FPO Addresses

Please call 1-800-COOKIES

Alaska & Hawaii

Add $14.95/gift in addition to standard shipping. May take 1-2 days longer.

State Sales Tax

State Sales Tax will be collected for shipments to Utah.

Hospital/College Notice

When delivering to colleges, hospitals or hotels, we guarantee delivery to the mailroom or receiving department of the college, hotel or hospital. It is then up to this department to deliver the package to the correct recipient. This may cause delays as the mailroom or receiving department does not guarantee delivery within a given period of time.

Substitution Policy

To Make Sure Your Gift Arrives On Time, We May Find It Necessary To Substitute An Item Of Equal Or Greater Value.

 
 
© Mrs. Fields Gifts, Inc. 2014