Birthday Balloons Big Cookie Cake

Not only are these cookies absolutely delicious but they provide amazing customer service. I recently sent my boyfriend a cookie cake for his birthday while he was away on business. The hotel was switched and in mid-transit I had to switch the address of delivery. Because of the mix-up the cake kept being delayed an extra day every time I check (over 3 days). I finally contacted Mrs. Fields and not only did they straighten the delivery out with UPS but they also sent an extra cookie cake and customized card the very next day free of charge. Friendly, great, & super delicious. I will definitely be back!

I ordered the double chocolate cookie for a birthday present 8/2/10. It was a pleasant surprise for the recipient and very tasty! We will order again!

Had this delivered to the hotel my daughter was staying at as she was out of state for her birthday. Delivered on correct date and she and her friends raved about how delicious it was (white chocolate/macadamia). Thank you!

I love mrs.fields cakes are the best cakes ever

I called Mrs.Fields and asked how soon a cake could me made. The person at Mrs.Field said that she could have one ready in 15mins. This was unbelievable, I arrived at the mall to pickup my cake and it was ready and packed. It was my boyfriend birthday, and I needed to have this ready in time to surprise him. The cake looked very nice and most important it was a delicious surprise...This was truly the best cake ever!

Thanks Mrs.Field

miss fielde is unreliable i ordered a birthday cookie cake for my 3 year old grandson birthday the day come and go and no cake for him he was disappointed.i ordered this cake three weeks in advance i spoke to someone i gave 3 phone # to call if there was a problem i did not get a call so i thought i was going to make my babybvery happpy but he was disappointed.never again sign very mad

Ordered this cookie for nephew's birthday. It arrived on time, unfortunately it was in a million crumbly pieces. I contacted customer service and was so pleasantly surprised at how accomodating the rep was. She offered to refund OR re-ship something comparable. I can't recommend this cookie simply because of the shipping issues but I certainly recommend Mrs. Fields for quality and CLASS!! Will most definitely order from this site again...just be careful when ordering the fragile big cookie.

BB Happy Birthday!!

I get a Mrs. Fields cookie cake every year for my birthday, well the one in my local mall closed so I ordered one online to be delivered on my birthday. It was gross. The frosting was hard and crunchy and even tasted a little funny. The cookie itself was good, still really soft, but to make it eatable I had to scrape the frosting off...which is normally my favorite part. I will NOT be ordering a cookie cake online again.